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First Chat: Attracting New EAP Users through Online Text-Based Chat Services

August 3, 2013 by Kate Anthony

As consumers adapt to an ever-changing technological world, they expect their service providers to keep pace and offer new and innovative experiences. Many of today’s services have transitioned online to meet the increasing demand of customers who want instant gratification, to access them when and how they’d like. They expect to shop, bank, and book… [Read More]

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