Online Shopping Policy

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

Please make sure you have read our Website Privacy Policy and Terms and Conditions related to the use of this Website.

This website is owned and operated by Online Therapy Institute in conjunction with its subsidiaries (including Online Coach Institute, Online Therapy Magazine, Online Therapy Directory, Online Therapy Social Network) and their affiliates (collectively referred to herein as “OTI”). All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

These Online Shopping Terms and Conditions, the use of this website and any order or purchase made through the facilities of this website shall be governed by the laws of the province of the United States and the laws of the United States applicable therein.

You may only purchase or order items for non-commercial and lawful purposes and any other use is not permitted. You agree to pay for all charges noted herein as payable by you. You have to be 18 or older to purchase from the website.

OTI may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in US dollars and all charges will be processed in US dollars.

All prices listed on this website are subject to confirmation. OTI will notify you by e-mail within hours of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an e-mail within 24 hours of completing a purchase order, OTI is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by e-mail with confirmation of your intention to purchase the item at the confirmed price.

OTI reserves the right to limit the quantities of certain items which an individual or any group can purchase. OTI will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, OTI will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, OTI will notify you as soon as possible.

Refunds and Cancellations

Orders for services may be cancelled for a full refund within 24 hours provided the online training course has not been accessed or the application for a particular service is not already in review. Where applicable, if the application has been received the application fee will not be refunded.

Subscriptions can be cancelled at any time and will not be charged the following month.